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Flat Rate Diesel Technician

Company: Premier Truck Group
Location: Howe
Posted on: November 17, 2021

Job Description:

Premier Truck Group is proud to serve as an essential business throughout the Coronavirus pandemic, allowing for the sustained employment and support of our employees. The health and safety of both our employees and customers is our top priority. The Premier Truck Group Task Force was developed to employ multiple measures and procedures, along with frequent sanitation of our buildings, to provide the safest environment possible. Our Task Force continually re-evaluates and improves procedures on an on-going basis to ensure we are up to date with the health and safety of today's changing environment.Premier Truck Group is headquartered in Dallas, Texas, with 35 locations throughout Texas, Oklahoma, Tennessee, Georgia, Utah, Idaho, Missouri, Kansas, and Canada, making it the largest Freightliner dealer group. It offers a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks and a full suite of maintenance and repair services with many of its locations open 24 hours every day, seven days per week. Premier Truck Group also offers a wide selection of retail parts and accessories. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. We currently have an opening on our service team in North Texas.Service Technician ESSENTIAL FUNCTIONSPerforms vehicle inspections, troubleshooting and testing to determine required or recommended repairsAccurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as requiredExamines assigned vehicle to determine if further safety or service work is required or recommendedVerifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as requiredEnsures that customer vehicles kept clean during repair processContains costs by using warranty; evaluating service and parts options for repairs as requiredCommunicates with service advisor and/or dispatcher if additional work is neededAids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfactionKeeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and suppliesMaintain a clean, efficient work area and assist in keeping the shop neat and organizedDocuments all work performed and recommended on the repair order in accordance with standard operating proceduresUnderstands the terminology of the automobile business and keep abreast of technology changes in the productFollows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasonsFollows the Code of Business Ethics and ConductUnderstands and follows all work rules and follows directions from SupervisorsUpholds the company's non-disclosure and confidentiality policiesMaintains a professional appearance in accordance with company policyAttends pertinent training on requestAttends company meetings as requiredService Technician QUALIFICATIONS STANDARDSExceptional customer service skillsExcellent communication skills including the ability to listen to customers and determine how to assist themAbility to work well in a team environmentKnowledge of automotive systems, tools and repair processesOutstanding attention to detail with an commitment to qualityAbility to use technical reference materials and technical manuals in written and online formatsAbility to communicate technical terms to non-technical audienceAbility to follow processes to ensure quality and safetyEffective time management skills and ability to prioritizeRequired Education and ExperienceHigh school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.Preferred Education and ExperienceAssociate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.Additional Eligibility Qualifications (Certification/Licenses/Registrations)ASE Certification is preferred*Premier Truck Group is an Equal Opportunity Employer*IND - ServiceExperienceRequired3 - 7 years: Heavy duty diesel repair and maintenanceLicenses & CertificationsRequiredClass A

Keywords: Premier Truck Group, Allen , Flat Rate Diesel Technician, Engineering , Howe, Texas

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