Electromechanical Field Service Technician III
Company: Sparks Group
Location: Dallas
Posted on: January 30, 2026
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Job Description:
Job Description Job Description Job Summary/Company : Our client
creates trust in the digital age with integrated security
technologies in three business areas: Digital Security, Financial
Platforms and Currency Technology. A Field Engineer will use
his/her technical expertise and individual judgment to provide
customer-site servicing, installation and repair of complex
electromechanical equipment and will maintain a high level of
customer satisfaction through the use of data-driven tools,
proactive attention to customer requirements and positive customer
interactions. This position provides support to customers on
operational or maintenance aspects of equipment, receives escalated
customer concerns on technical and service related problems,
diagnoses mechanical, hardware, software, and systems failures
using established procedures, determines the most effective
repair/resolution to minimize customer downtime, and prepares
reports for analysis of product failure trends and serviceability
issues. Responsibilities : Applies company policies and procedures
to complete routine tasks. Responds to service calls promptly,
performs maintenance of equipment systems at customer sites and
assists operators with operational problems that occur. Represent
our client in a highly professional manner. Performs all
administrative duties including record keeping, reporting, and
inventory management in an accurate and timely manner. Maintains
and develops technical competence through formal training programs,
on-site training, and on-the-job training.
Qualifications/Background Profile : Hands on experience with
electro-mechanical equipment a plus. Capabilities should include
electro-mechanical troubleshooting ability, understanding of
electronic principles, and a working knowledge of computer systems,
PC’s and Networking. Hands on experience with solenoids, belts,
rollers, bearings, pneumatics, and guides a plus. Must be willing
to work day shift or night shift (it does rotate during the year)
This job is In-Person. We offer several comprehensive benefits
package including health and life insurance, paid and unpaid time
off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google
Play . Sparks Group is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, age, pregnancy,
citizenship, family status, genetic information, disability, or
protect veteran status.
Keywords: Sparks Group, Allen , Electromechanical Field Service Technician III, Engineering , Dallas, Texas
