Flood Claims Manager
Company: Crawford & Company
Posted on: May 22, 2020
Excellence In Everything We Touch
Position SummarySupervises and mentors a unit of claim adjusters
and other staff and oversee the analysis, review and validation of
claims under the direction of the Managing Director. Ensures
processes and procedures, legal principals, and claim handling
regulations are properly applied and adhered.Responsibilities---
Provides direction and supervision to adjusters and other staff.---
Assigns work ensuring balanced workload for employees in unit.---
Reviews all assignments seven days after creation or in accordance
with service standards; continues to review CMS2 Diary at
appropriate intervals.--- If applicable, reviews reserves at least
every 30 days and revises as necessary.--- Reviews and corrects
outgoing reports.--- Monitors production, reviews CMS2 billing
dockets and monitors gains and losses on contract accounts.---
Recruits, hires and evaluates performance of personnel as
authorized by Operations Manager or Service Center Manager.---
Trains and develops new employees.--- Completes file re-inspections
and audits as requested--- Recommends candidates for cross-training
and advanced training.--- Makes marketing and sales calls as
necessary.--- Promotes a good public image of the Company.---
Maintains up-to-date knowledge of licensing and regulatory
requirements of industry and ensure compliance of employees in
unit.--- Encourages employees to pursue continuing education and
monitors their completion of required courses; continues own
personal development through continuing education and seminars.---
Maintain records such as sick leave, vacation, company car,
expenses and budgets as necessary.--- Upholds the Crawford Code of
Business Conduct at all times.--- Participates in special projects
or performs duties in other areas as requested.
Requirements--- High school diploma and at least two years college
or an equivalent combination of education and experience.--- At
least 5 years of experience as an Adjuster, Adjuster in Charge,
Claims Supervisor or Claims Manager.--- Previous supervisory
experience desirable.--- Continuous interaction with adjusters,
claimants and clients to exchange information; decisions may
require analysis of alternative courses of action.--- Must have or
secure and maintain the appropriate license(s) as required by the
state(s) at the adjuster/supervisory/management level.--- Must
possess a valid driver's license.--- Must complete continuing
education requirements as outlined by Crawford Educational
Services. Additional courses may be required by jurisdiction for
maintenance of license.--- Excellent verbal and written
communication skills.--- Analytical ability.--- Good mathematical
aptitude.--- Good organizational and interpersonal skills.---
Ability to effectively manage, supervise, and develop employees.---
Thorough knowledge of services being delivered by branch office.---
In-depth knowledge of insurance coverages, practices, and
negotiating skills.--- Familiarity with legal, medical and
technical disciplines.--- Computer skillsAbout UsPeople taking care
of people. It's that simple. At Crawford & Company, we treat our
clients' policyholders like our own, helping to restore and enhance
lives, businesses and communities at all points of the claims
management process. Combining a legacy of nearly 80 years of
unmatched experience with global capabilities and industry-leading
technology, Crawford is at the forefront of change, while also
staying firmly rooted to our commitment to putting people
We are guided by our collective value system: RESTORE.
At Crawford, we:
- Respect our culture of integrity and ethical behavior, while
embracing the unique talents of the individual and encouraging an
ownership mentality among everyone.
- Are Empowered to advance the company mission and take ownership
of our individual career progression.
- Promote Sustainability through a corporate culture in which
employees are good stewards of their communities.
- Emphasize Training and an environment where employees
continually seek and share knowledge and are engaged and satisfied
with their work.
- Are One Crawford, embracing a global mindset that's inclusive,
agile, mission-focused, and customer-focused.
- Give Recognition, participating in an environment where people
are rewarded for jobs well done.
- Embody an Entrepreneurial Spirit, sharing a passion to succeed,
innovate, and outpace our competitors.
We believe in leading by example - at work and in our communities.
We hail from more than 70 countries and speak dozens of languages,
reflecting the global fabric of the audience we serve. Though our
reach is vast, we proudly operate as One Crawford: united in
mission, vision and values. Learn more at
In addition to a competitive salary, Crawford offers you:
- Career advancement potential locally, nationally and
internationally. Crawford & Company has more than 700 locations in
- On-going training opportunities through every stage of your
- Strong benefits package including matching 401k; health,
dental, and life insurance; employee stock purchase plans; tuition
reimbursement and so much more.
Crawford & Company participates in E-Verify and is an Equal
Opportunity Employer. M/F/D/V Crawford & Company is not accepting
unsolicited assistance from search firms for this employment
opportunity. All resumes submitted by search firms to any employee
at Crawford via-email, the Internet or in any form and/or method
without a valid written Statement of Work in place for this
position from Crawford HR/Recruitment will be deemed the sole
property of Crawford. No fee will be paid in the event the
candidate is hired by Crawford as a result of the referral or
through other means.
Keywords: Crawford & Company, Allen , Flood Claims Manager, Executive , Allen, Texas
Didn't find what you're looking for? Search again!