Offering Manager (Product Manager), 24/7 Connected Services - Anywhere in U.S. or Canada
Posted on: October 18, 2020
KONE, founded in 1910, is one of the largest, award-winning
elevator companies in the world and our offering for employees is
as competitive as our offering for customers. Not only do we
provide highly competitive salaries, company vehicles for specific
roles, and world-class benefits for our salaried employees - we
also pride ourselves on our culture and principles. Innovation,
sustainability, collaboration and ethical business practices are
just some of the pillars that we use to define our own success.
Come join our family in KONE Americas to be a part of something
The Offering Manager, 24/7 Connected Services is responsible for
profitably accelerating our maintenance contract pull-through.
Can be located anywhere in the United States or Canada!
- Own the end to end financial results of the 24/7 Connected
Services offer in the Americas:
- Responsible for the specification, external and internal value
propositions, targeting and pricing strategy, promotion, pilot
execution in North America, education and support of the front
lines to deliver business objectives of number contracts sold
(installed) at target price(s) through Service, Modernization and
New Equipment Business.
- Leverage internal and external resources to develop
comprehensive internal and external sales and operations
- Closely collaborate with North America sales and operations
leader on incentives to drive performance.
- Strongly advocate for North America customer needs and
collaborate with global service design, NSS (New Service Solutions)
and KTI (Kone Technology & Innovation) leaders on required
improvements of 24/7 Connected Services offering capabilities for
the Americas to achieve 75% LIS (Lifts in Service) coverage by end
- Report on performance to all levels to inform and drive
behavioral results. Closely monitor and adapt to existing and
developing competitive threats.
- Bachelor's Degree, Master's Degree a plus
- Minimum 10 years in the building industry (Vertical
Transportation, Lighting, HVAC, Building Automation and/or Energy
- Offer management experience (responsible for product
specification, volume and price results in the marketplace)
- P&L experience (sales and operations management)
- Practitioner of extreme ownership; disciplined, driven,
strategic, creative, results oriented professional
- Highly skilled influencer of internal players. Strong
collaboration, communication and presentation skills with general
management, sales, operations and product development
- Highly skilled influencer of external players. Understands the
various interests, business objectives and pain points of all
"customers" in buildings
- Strong practitioner of market segmentation, targeting and
pricing strategy to drive price, volume and share
*Applicant must be currently authorized to work in the United
States on a full-time basis.
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class.
At KONE, we are focused on creating an innovative and collaborative
working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage
participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and the daily
practice. We follow ethical business practices and we seek to
develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a
great place to work, we are proud to offer a range of experiences
and opportunities that will help you to achieve your career and
personal goals and enable you to live a healthy and balanced
Read more on www.kone.com/careers
Keywords: KONE, Allen , Offering Manager (Product Manager), 24/7 Connected Services - Anywhere in U.S. or Canada, Executive , Allen, Texas
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