Business Systems Manager (Tribal Services)
Company: Choctaw Resort & Casino
Location: Durant
Posted on: May 14, 2022
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Job Description:
Business Systems Manager (Tribal Services)
Description
Job Purpose or Objective(s): Leads a team to provide process
improvement initiatives through the disciplined use of
measurements, accountability, analysis, and discussion of process
alternatives in order to arrive at best practices. Brings expertise
or identifies subject matter experts in support of multi-functional
efforts in process improvement, data capture and analysis, support,
tool ownership and compliance with procedures, etc.
Primary Tasks:
-Oversees a team on the IT Government Services Business Systems
Team to ensure successful completion of assigned duties.
-Consults with business leaders to identify strategic technology
needs and offer guidance based on industry trends to better support
business objectives.
-Understand long-term business objectives and suggest strategies to
meet those objectives; introduce innovation to business processes
through technology, as appropriate.
-Oversees the process for gathering project requirements using
interviews, document analysis, surveys, business process
descriptions, use case scenarios and workflow analyses.
-Conducts needs analysis, organizational readiness assessments, and
impact analysis to identify opportunities to link programs,
processes, and systems.
-Develops business cases for candidate projects. Identify costs and
benefits for potential projects to aid decision makers in selecting
value projects for their organization.
-Serves as a subject matter expert and performs required job
functions on urgent, high profile, and strategic projects to ensure
accuracy and completeness.
-Train, coach, mentor and inspire the team to develop and enhance
their business analysis, meeting facilitation, presentation,
writing and speaking skills, enabling the team to gather and
articulate complex workflows.
-Provides daily support to Business Systems Analysts and assists
Business Systems Senior Manager with management tasks as
needed.
-Performs other duties as may be assigned.
MINIMUM
-5 years of relevant leadership/professional experience.
-Associate degree in information systems, software engineering, or
related field preferred.
-Strong knowledge of one the following methodologies: ITIL, Six
Sigma, Agile.
-Strong understanding of ITIL, Process Improvement, Project
Management and, and general IT Processes.
-Strong knowledge of process development, process mapping,
concepts, and techniques.
-Strong knowledge of the following tools: Microsoft Office
Products, and Process Mapping Tools.
-Good understanding of Agile and Scrum development methodology a
plus
-Related IT Certifications strongly preferred
TARGET
-7 years of relevant leadership/professional experience.
-Bachelor's degree in information systems, software engineering, or
related field.
-Extensive knowledge of the following methodologies: ITIL, Six
Sigma, Agile.
-Strong understanding of ITIL, Process Improvement, Project
Management and general IT Processes.
-Extensive knowledge of process development, process mapping,
concepts, and techniques.
-Extensive knowledge of the following tools: Microsoft Office
Products and Process Mapping tools.
-Experience managing scrum and agile product development.
-Related IT Certifications strongly preferred
Job Information Technology
Primary Location OK-Durant
Work Locations Durant HQ 1802 Chukka Hina Durant 74701
Schedule Regular
Full-time
Day Job
Job Posting 05/11/2022, 3:44:00 PM
Req ID: 22006189
Keywords: Choctaw Resort & Casino, Allen , Business Systems Manager (Tribal Services), Executive , Durant, Texas
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