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Business Systems Manager (Tribal Services)

Company: Choctaw Resort & Casino
Location: Durant
Posted on: May 14, 2022

Job Description:

Business Systems Manager (Tribal Services)

Description

Job Purpose or Objective(s): Leads a team to provide process improvement initiatives through the disciplined use of measurements, accountability, analysis, and discussion of process alternatives in order to arrive at best practices. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, support, tool ownership and compliance with procedures, etc.

Primary Tasks:

-Oversees a team on the IT Government Services Business Systems Team to ensure successful completion of assigned duties.
-Consults with business leaders to identify strategic technology needs and offer guidance based on industry trends to better support business objectives.
-Understand long-term business objectives and suggest strategies to meet those objectives; introduce innovation to business processes through technology, as appropriate.
-Oversees the process for gathering project requirements using interviews, document analysis, surveys, business process descriptions, use case scenarios and workflow analyses.
-Conducts needs analysis, organizational readiness assessments, and impact analysis to identify opportunities to link programs, processes, and systems.
-Develops business cases for candidate projects. Identify costs and benefits for potential projects to aid decision makers in selecting value projects for their organization.
-Serves as a subject matter expert and performs required job functions on urgent, high profile, and strategic projects to ensure accuracy and completeness.
-Train, coach, mentor and inspire the team to develop and enhance their business analysis, meeting facilitation, presentation, writing and speaking skills, enabling the team to gather and articulate complex workflows.
-Provides daily support to Business Systems Analysts and assists Business Systems Senior Manager with management tasks as needed.
-Performs other duties as may be assigned.
MINIMUM


-5 years of relevant leadership/professional experience.
-Associate degree in information systems, software engineering, or related field preferred.
-Strong knowledge of one the following methodologies: ITIL, Six Sigma, Agile.
-Strong understanding of ITIL, Process Improvement, Project Management and, and general IT Processes.
-Strong knowledge of process development, process mapping, concepts, and techniques.
-Strong knowledge of the following tools: Microsoft Office Products, and Process Mapping Tools.
-Good understanding of Agile and Scrum development methodology a plus
-Related IT Certifications strongly preferred
TARGET

-7 years of relevant leadership/professional experience.
-Bachelor's degree in information systems, software engineering, or related field.
-Extensive knowledge of the following methodologies: ITIL, Six Sigma, Agile.
-Strong understanding of ITIL, Process Improvement, Project Management and general IT Processes.
-Extensive knowledge of process development, process mapping, concepts, and techniques.
-Extensive knowledge of the following tools: Microsoft Office Products and Process Mapping tools.
-Experience managing scrum and agile product development.
-Related IT Certifications strongly preferred

Job Information Technology

Primary Location OK-Durant

Work Locations Durant HQ 1802 Chukka Hina Durant 74701

Schedule Regular

Full-time

Day Job

Job Posting 05/11/2022, 3:44:00 PM

Req ID: 22006189

Keywords: Choctaw Resort & Casino, Allen , Business Systems Manager (Tribal Services), Executive , Durant, Texas

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