Director, Product Development (GRC)
Posted on: June 18, 2022
Purpose of Job We are currently seeking a talented Director,
Product Development for the San Antonio Home Office, Phoenix,
Colorado Springs, Tampa, Plano or 100% Remote Work from home
Manages a team of individual contributors that is responsible for
overseeing and managing the launch and maturation of new products
into target strategic markets. Serving as a cross functional
expert, provides leadership, product expertise and support for
initiatives related to product development, compliance, operational
and process improvements, claims management, vendor management,
product documentation, fulfillment, and/or system releases.
Job Requirements Primary Responsibilities:
Identifies and manages existing and emerging risks that stem from
business activities and the job role.
Ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Responsible for development of digital first products supporting
the needs and risks of USAA Members.
Oversees the development and of launch new innovative product
offerings as well as auxiliary/enhanced features/services for
Develops and finalizes recommendations to launch new products and
the evaluation and decision to buy/build or ally for the line of
Develops and launches new innovative product offerings as well as
auxiliary/enhanced features/services for existing products
Generates creative product and coverage solutions for member needs
to ensure a dynamic product development pipeline exists
Responsible for maintaining thorough level of knowledge of business
and underwriting performance for products in scope (e.g. trends,
Responsible for post-launch maintenance and underwriting of "new in
market" products based on product performance, member needs and
competitive changes in the market including but not limited to
product rules, rates, and forms.
Leverages cross functional resources to gather data and member
information to support formulation of product strategy and acquire
Leads a team to analyze internal and external data and member
information to support formulation of product strategy and enhance
Develops and communicates the new product value proposition for the
line of business across teams and levels of leadership
Ensures product development team delivers sales support to all
distribution channels (e.g., .com, mobile, contact center) so that
the new product is properly positioned to members
Directs the analysis and evaluation across multiple new product
performance metrics to adapt offerings, if necessary, prior to full
Coordinates with relevant control partners (to include Legal,
Compliance, and Risk Management) to ensure product offerings are
designed and implemented in compliance with all applicable laws and
Coaches and develops employees belonging to the product development
team, on an ongoing and real-time basis, to drive maximum
performance and engagement levels to achieve desired business
Bachelor's Degree in Business, Marketing, Supply Chain, Statistics,
or related discipline OR 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a
8 years relevant industry experience in Actuary, Underwriting,
Marketing, or Operations to include direct product management
3 years of direct team lead or management experience.
Experience developing product strategies, product plans and product
Demonstrated experience in developing, deploying, and supporting
product and/or integrated suite of products.
Knowledge and application of Product Development Life Cycle
Experience leading an agile product development process, managing
multiple products simultaneously.
Exceptional communicator and engaging storyteller with a flair to
communicate effectively with executives.
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
Program/Project Management experience or Delivery of Governance
Risk Compliance (GRC) technologies
Experience with developing technology strategies or project
delivery related to Salesforce & ServiceNow Platforms
Demonstrated comprehensive knowledge of GRC tools and capabilities
as well as competitive and industry conditions
Recent experience in developing technology strategies
Exceptional critical thinking as well as oral/written communication
skills; experience briefing all levels of management as well as
presenting in user forums, etc.
Recent experience in developing new Product recommendations and
The above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
USAA has an effective process for assessing market data and
establishing ranges to ensure we remain competitive. You are paid
within the salary range based on your experience and market
position. The salary range for this position is: $117,600 - 211,700
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
- Geographical Differential : Geographic pay differential is
additional pay provided to eligible employees working in locations
where market pay levels are above the national average.Shift
premium will be addressed on an individual basis for applicable
roles that are consistently scheduled for non-core hours.
At USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is NOT available for this position.
Keywords: USAA, Allen , Director, Product Development (GRC), Executive , Allen, Texas
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