Lead Associate
Company: PERRY ELLIS INTERNATIONAL INC
Location: Allen
Posted on: June 24, 2022
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Job Description:
ABOUT THE COMPANY:Perry Ellis is a clothing company of Menswear
designer & retail chain featuring tailored apparel, from suits to
casual wear & accessories. Perry Ellis' passion and OPTIMISM for
living life to the fullest is instilled in the culture, written
into its history, and sewn into every product.SUMMARY:The Lead
Associate's primary function is to sell and promote Perry Ellis
merchandisethrough execution of Perry Ellis customer service
standards. The Lead Associate reinforces the Store Manager, ASM and
Supervisors in ensuring the store meets its goals and standards in
the areas of financial performance, customer satisfaction, and
visuals.RESPONSIBILITIES:Customer Service
ResponsibilitiesConsistently provides Customer Service to company
standard and lead teamGenerates maximum sales potential in
accordance with the Perry Ellis customer service standards.Builds
repeat customer base through excellent PE Loyalty Program data
capture. Maintains strong knowledge regarding product, promotions,
and special events in order to communicate to customers more
effectively.Consistently foster a positive store experience by
treating all customers and staff members in a fair and consistent
manner.Effectively maintains floor coverage; acknowledges every
customer; treats customers with priority over assigned tasks.
Demonstrates effective written and verbal communication.Manages
time and prioritizes tasks.Operational ResponsibilitiesThe lead
associate will step in when the supervisor/keyholder is not
presentKeep merchandise filled to appropriate levels on the sales
floor.Ensure the store is visually distinctive and appearance
impeccably maintained.Minimize shortages through proper loss
prevention procedures.Practices excellent customer service at all
times in order to prevent possible theft.Demonstrates awareness of
store sales plans and results.Follow all operational policies and
procedures.Manage time and prioritize tasks.Demonstrate effective
written and verbal communication skills. Visual, Brand And Product
Management Supports execution of all pricing strategies.Supports
the execution of store planograms.Supports andunderstands the
company's brand position.Supports replenishment of merchandise on
the selling floor as needed.REQUIREMENTS:Energetic and positive
attitude1-2 years of retail experienceFlexible availability;
reliable transportationStrong interpersonal communication and
customer service skills Customer service-oriented. (outgoing,
friendly, and personable with a positive attitudeMust be able to
move and/or lift to 25 poundsHigh school degreeBENEFITS:Employee
discount: 30% off selling price to outlet storesAccumulated
personal/sick time off401(k) planMonthly sales incentivesClothing
AllowanceHoliday Pay
Keywords: PERRY ELLIS INTERNATIONAL INC, Allen , Lead Associate, Hospitality & Tourism , Allen, Texas
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