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Banquet Captain

Company: Courtyard Dallas Allen at Allen Event Center
Location: Allen
Posted on: September 18, 2023

Job Description:

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

- Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware ;
- Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled ;
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner ;
- Ensures the servers are ready to serve the meal when its prepared ;
- Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned ;
- Maintain communication with the guest contact person for guest needs ;
- Set-up, operate and dismantle audio-visual equipment ;
- Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment ;
- Ab le to perform job of Banquet Associate and Banquet Bartender ;
- Able to understand departmental forecasting to ensure appropriate staffing levels ;
- Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory ;
- Ensures service standards are being followed and takes corrective action when they are not ;
- Guide, direct, and motivate banquet staff;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
- Any and all other work as required to complete the primary purpose of the position.

Keywords: Courtyard Dallas Allen at Allen Event Center, Allen , Banquet Captain, Hospitality & Tourism , Allen, Texas

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