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CSR Technical Support - Texas- Pays $18.40 Per Hour

Company: TotalMed
Location: Allen
Posted on: June 20, 2022

Job Description:

Earn $18.40hr as a remote CSR Technical Support TotalMed has immediate contract-to-hire openings for Customer Service Representatives, Tech Support roles. - Job Description: This position requires prompt technical responses to questions from store and employees regarding troubleshooting diagnosing and resolving problems for their software and hardware issues. The position is remote, but employees must live within 50 miles of Richarson, TX. - ESSENTIAL DUTIES

  • Ability to sit for long periods of time
  • Provide prompt technical responses to questions from store and pharmacy employees regarding troubleshooting diagnosing and resolving problems for their software and hardware issues
  • Have thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.
  • Troubleshooting incidents
  • Ability to take live trouble-shooting calls daily - EDUCATION AND/OR EXPERIENCE
    • 6 months of technical and/or call center experience.

Keywords: TotalMed, Allen , CSR Technical Support - Texas- Pays $18.40 Per Hour, IT / Software / Systems , Allen, Texas

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