Sr. Associate, Transfers & EAM Product
Company: JPMorganChase
Location: Plano
Posted on: April 2, 2026
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Job Description:
Description As a Senior Product Associate in the Transfers and
External Account Management team, you will leverage your expertise
in product development, strategy, and optimization to make a
significant impact. You will use user research and customer
feedback to fuel the creation of innovative products and
continuously improve existing offerings. In this role, you will
collaborate closely with cross-functional teams and play a crucial
part in shaping the future of our products and ongoing success. Job
responsibilities Collaborate with design, engineering, and business
teams to drive new product initiatives. Develop products and
services that deliver innovative experiences and remove friction
from the banking process. Document product requirements and
communicate them to development teams for solution design and
implementation. Define new product feature epics and user stories
to ensure delivery of the product roadmap. Identify, assess, and
record business needs, recommend priorities, and advise on options,
risks, and benefits. Create compelling business cases and content
to present concepts to senior management. Understand systemic
dependencies between front-end, middleware, databases, and
mainframes. Work with Quality Management to ensure requirements are
testable and testing plans are complete. Manage day-to-day
workload, monitor milestones, and mitigate risks to delivery
timelines. Integrate data analytics, product metrics, user
research, and market analysis to drive prioritization. Track and
analyze metrics, publish reports on product performance, and
identify trends and opportunities. Required qualifications,
capabilities, and skills 3 years of experience in online and mobile
product development. Strong knowledge of current digital banking
trends. Experience gathering business requirements and working with
software development methodologies . Ability to prioritize projects
and efforts according to business needs and industry trends.
Structured thinker with effective verbal and written communication
skills. Demonstrated ability to manage tight delivery timelines and
remain calm under pressure. Ability to influence people at all
levels across a variety of job functions. Ability to build
high-level mocks for concept sharing during the prototype phase.
Preferred qualifications, capabilities, and skills Analytical with
a focus on objectives and key results. Solution design experience.
Experience in financial services. Payments experience is a plus.
Agile experience is a plus.
Keywords: JPMorganChase, Allen , Sr. Associate, Transfers & EAM Product, IT / Software / Systems , Plano, Texas
