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Risk Management Analyst I

Company: CSG Systems Incorporated
Location: Allen
Posted on: May 3, 2021

Job Description:

19184 Risk Management Analyst I (Evergreen) (Open)

Position Type:

Full time



Position Pay Range:

Pay Range may vary by geographical location



CSG Forte Payments, Inc. (Forte), a CSG Company, is a leading provider of innovative payment solutions. Offering unique and scalable enterprise-class solutions, Forte helps organizations of all sizes build, manage and perfect the way they take payments. A single source solution provider, Forte offers full stack APIs and dynamic processing services for developers and merchants who seek comprehensive and robust web, mobile and retail options. Forte's robust solution offering includes Payment Gateway, eWallet and Tokenization, Check Verification, Check Recovery, EBPP, IVR, Payment / Hosted Order Page, and Virtual Terminal solutions.

If something is your forte, it's your strong point, what you're good at. Here at Forte, we do what we do best: helping businesses of every size and specialty reach their full potential; we've consistently offered the most modern, innovative payment functions available.

Risk Management is charged with full life-cycle risk identification and mitigation strategies and execution; from initial application evaluation through account performance and offboarding. The goal of the group is to recognize risk - fraud, credit, operational, compliance, reputational, etc. - generating activities, understand motivating factors, provide in-depth account and/or trend investigations, and develop appropriate solutions and outcomes. Loss prevention and prudent risk-reward balance are our directives.

Position Details:

Risk Management Analysts are tasked with individual application and/or account evaluations to regulate acceptability within the firm's risk appetite, identification of fraudulent activities, and continued compliance with industry standards and practices. Investigations may include examination of financial, credit, and publicly available information, as well as direct interaction with customers, sales/service, and senior management teams. Identify risk-related trends within the application and performance populations; as well as assignment of special projects as needed.

Why Work for CSG?

CSG provides you with generous PTO, market competitive pay, and benefits-- including multiple affordable health care coverage options, 5.5% 401k match, an employee discounted stock purchase program, tuition reimbursement, extended paid maternal/paternal leave, and much more!

Essential Job Functions

  • Analyze data to calculate risk metrics to identify and classify risk profiles
  • Develop risk assessments based on financial statements, credit bureau files, and consumer and business profiles
  • Establish quality control measures
  • Conduct risk trend analysis on application and/or account portfolio and discover root cause and business impact
  • Prepare and distribute interoffice and customer communications that may include such items as assessment of risk profiles, follow-up inquiries for additional information and validation, and process statuses
  • Create reports and summaries of portfolio and industry trends
  • Responsible for reporting key risk and control indicators of department and business units
  • Understand and adhere to CSG Security and Compliance standards

Knowledge, Skills and Abilities

  • Bachelor's degree in business, finance or related field or equivalent experience
  • 3+ years experience within a risk management area of the payment processing industry
  • Knowledge of NACHA and Credit Card operating rules and regulations
  • Ability to interpret financial statement documentation and credit reporting agency information
  • Prioritize important information to execute assigned tasks
  • Basic knowledge of credit and risk management fundamentals
  • Problem-solving and issue resolution skills
  • Clear and appropriate written and verbal communication skills
  • Accurate data entry skills
  • Attention to detail
  • Proficient in basic arithmetic and algebra
  • Excellent time management skills
  • Self-motivated with a drive to exceed expectations
  • Ability to use a personal computer
  • Proficiency with other Microsoft Office applications
  • Ability to read, write, speak and understand the English language in a business environment


CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please Click Here.

This role is eligible for a bonus opportunity.

Keywords: CSG Systems Incorporated, Allen , Risk Management Analyst I, Other , Allen, Texas

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