AllenRecruiter Since 2001
the smart solution for Allen jobs

Customer Service & Support Specialist

Company: US AMR-Jones Lang LaSalle Americas, Inc.
Location: Allen
Posted on: May 3, 2021

Job Description:

Position description:Currently, we are seeking a Client Support Agent to join our Corrigo Inc., Support Services team in Allen, Texas.Position Summary:Corrigo is looking for the best and brightest to join the team.A Client Support Specialist receives inbound support requests via phone, email and chat from Corrigo's diverse customer base who require assistance with our applications.Agents will respond to the inbound request, quickly identify issues and record details of the interaction in a support ticketing system.Essential Functions:Full-time work from a queue of phone calls, emailed cases and chatsDocument and details of troubleshooting, resolutions provided and other details in our support ticketing systemInstruct users on high-level usage and best practicesBe able to distinguish between "not working" (product issue) and "not working" (customer perception)Guide clients through installation and configuration of desktop componentsRequired Knowledge, Skills, and Abilities:Strong technical troubleshooting skillsAttention to detail, follow directions, logic and critical thinkingImpeccable written and verbal communication skillsExcellent phone presence and customer service skillsEfficiently communicate to users at varying skill levelsAbility to work in teams or on your ownAbility to prioritize multiple active issuesEager to learn, adapt and perfect your work; you seek out help and put it to good useFamiliarity with standard office productivity applicationsWillingness to work flexible scheduleWorking Environment:The work environment is 8 hours per day and 5 days per week and subject to a shift scheduleMinimum Education Requirements:2+ years of relevant experience (Customer Service, Account Management, or Customer Service)Experience with SaaS platforms a plusExperience with QuickBooks a plusJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Keywords: US AMR-Jones Lang LaSalle Americas, Inc., Allen , Customer Service & Support Specialist, Other , Allen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Industrial Electrician Helpers - Longview, TX
Description: h1 job description /h1 p style margin: 0px Assist industrial Journeyman electricians install cable trays/raceways, electrical and controls equipment. /p p style margin: 0px NO PER DIEM (more...)
Company: Primoris Services Corporation
Location: Tyler
Posted on: 05/12/2021

Mortgage Originator, Lindale TX
Description: Have you heard We are growing Altra Federal Credit
Company: Altra Federal Credit Union
Location: Lindale
Posted on: 05/12/2021

Intensive Care Nurse - ICU Nurse - Travel - (ICU RN)
Description: b Job Description Requirements /b br / Intensive Care Nurse - ICU Nurse - ICU RN br / StartDate: 05/17/2021Available Shifts: 12 N Pay Rate: 1138.28 - 1254.43 br / br / This position presents an (more...)
Company: AMN Healthcare
Location: Lufkin
Posted on: 05/12/2021


Customer Service Advisor II
Description: p Please Note: Job cannot be performed in the state of Colorado, USA. /p p Job Title: /p p Customer Service Advisor II /p p Job Description /p p The Advisor II, Customer Service position interfaces (more...)
Company: Concentrix
Location: Jacksonville
Posted on: 05/12/2021

Housekeeping Positions, Sulphur Springs
Description: Texas EVS - Next Level Hospitality Services takes the quality and service of Dietary Housekeeping Departments in health care facilities to the next level. Here is a chance to advance your career with (more...)
Company: Texas EVS
Location: Sulphur Springs
Posted on: 05/12/2021

Case Manager II
Description: p More personalized patient care /p p More professional impact /p p BE THE CONNECTION. /p p In your role as case manager, you can be the connection between exceptional care and the positive effect (more...)
Company: Encompass Health
Location: Tyler
Posted on: 05/12/2021

Stocking & Unloading - SULPHUR SPRINGS - 75483
Description: What you apos ll do at Stocking, backroom, receiving associates work to ensure customers can find all of the items they have on their shopping list. Depending on the shift you work, your job could (more...)
Company: walmart
Location: SULPHUR SPRINGS
Posted on: 05/12/2021

GENERAL LABOR - DIBOLL, TX
Description: Job is located in Diboll, TX.BASIC QUALIFICATIONS:i High School diploma, GED or
Company: Texas State Job Bank
Location: DIBOLL
Posted on: 05/12/2021

Parts Specialist (PT)
Description: p /p p O apos Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They also (more...)
Company: O'Reilly Auto Parts
Location: Lufkin
Posted on: 05/12/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Quitman
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Allen RSS job feeds