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Customer Excellence Lead - Supply Chain Manager

Company: The Kraft Heinz Company
Location: Paris
Posted on: June 12, 2021

Job Description:

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We're a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

We spark joy around mealtime with our iconic brands, including Heinz, Kraft, Bull's-Eye, HP, Lea and Perrins, Quero, ABC, Master, Banquete, Plasmon, Orlando, Benedicta, Honig, Pudliszki, Wattie's among others.

No matter the brand, we're united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we're transforming the food industry with bold thinking and unprecedented results. If you share our passion - and are ready to create the future, build a legacy, and lead as a global citizen - there's only one thing to do: join our table and let's make life delicious!

Our Culture of Ownership, Meritocracy & Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level - from entry-level intern to senior leader - to own their work. We share a responsibility to think like Owners - to be mindful of the collective and sustained success of Kraft Heinz - which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You're expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level - and you'll be rewarded. You're given opportunities to leave a mark and build a legacy. But you won't do it alone. You're supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Job Description

Customer Excellence Lead (Supply Chain Manager)

Location: Paris, France

About the Position

We have an excellent opportunity available for an experienced Customer Excellence Lead HME to make a difference at Kraft Heinz. The position lies within the European Business Unit in France. You'll be working in a high performing team, alongside peers always trying to reach the next level. You'll be reporting into Head of Supply, Operations and Logistics France. Get ready for a lot of exposure to internal senior stakeholders.

In brief, you will be responsible for:

* Review and lead the Demand Planning and Customer Service processes

* Responsible for statistical forecasting, consolidation and integration of local French demand and strategic management of the Supply chain team in Europe

* Lead and build end to end demand driven Supply Chain with the objective to connect true customer demand to the Kraft Heinz demand planning guidelines

* Collaborate cross-functionally stakeholders (finance, marketing and category team)

* Optimization of processes in place with VMI team and customers

* First point of contact for regional management team for all topics related to the Supply Chain

* Key stakeholder for other functions (Sales, Marketing, Finance) and the Logistics organization

* Build, integrate, and develop the Supply Chain organization and team members (with three direct reports)


Hard Skills

Please kindly note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.

* University degree in Business Studies, Logistics or other relevant major

* Minimum of 5 years of experience in a Supply Chain role with sound knowledge of Operations, Logistics, Customer Service and Demand Planning

* Understanding of End to End Supply Chain, specifically demand and order to cash processes

* Very good Excel and preferably SAP skills

* Fluent French and English language skills

Professional Attributes

* Communication Skills * At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent communication skills, to deal with all kinds of different stakeholders.

* Confident / Ability to give pushback * You're a go getter, you're not easily thrown off your game, not even when you get resistance.

* Ability to Simplify * We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.

* Analytical * We're a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

* High pressure * You don't get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What we offer you

* An ambitious employer; we only want to the best for you;

* A fast career track like only few other companies can match;

* A competitive salary and excellent bonus structure (above market);

* Permanent contract; for we believe in doing big bets on people;

* Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!




Keywords: The Kraft Heinz Company, Allen , Customer Excellence Lead - Supply Chain Manager, Other , Paris, Texas

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