At Bazaarvoice, we create smart shopping experiences. Through
our expansive global network, product-passionate community &
enterprise technology, we connect thousands of brands and retailers
with billions of consumers. Our solutions enable brands to connect
with consumers and collect valuable user-generated content, at an
unprecedented scale. This content achieves global reach by
leveraging our extensive and ever-expanding retail, social & search
syndication network. And we make it easy for brands & retailers to
gain valuable business insights from real-time consumer feedback
with intuitive tools and dashboards. The result is smarter
shopping: loyal customers, increased sales, and improved
The problem we are trying to solve : Brands and retailers
struggle to make real connections with consumers. It's a challenge
to deliver trustworthy and inspiring content in the moments that
matter most during the discovery and purchase cycle. The result?
Time and money spent on content that doesn't attract new consumers,
convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas
with offices in North America, Europe, Asia and Australia.
It's official: Bazaarvoice is a Great Place to Work in US!
Bazaarvoice is looking for an experienced sales professional to
manage and grow a portfolio of strategic retail clients in Southern
The Account Director is a hybrid role of delivering strategic,
commercially oriented business direction to our clients, as well as
managing sales processes to upsell additional solutions and sell
into new entities within those retail accounts.
Success will be measured on the growth of the retail franchise,
as well as the success of initiatives connecting our brands with
those retailers, which is an anchor strategy of the company.
The role is key to strengthen the unique selling proposition
that is the Bazaarvoice Network in the region.
Therefore, we are seeking an individual who is passionate about
solving clients' business problems and exceeding retention targets,
at the same time as possessing a sales mentality to find
opportunities for growth and new revenue within those existing
Experience and network in the retail space in France and Spain
will be a plus.
5+ years of account management or customer success in the
ecommerce, digital or Saas Industries required
Key aspects of the role:
* Run a Strategic franchise, including territory management,
account planning and generating pipeline on a continuous basis. *
Sell high-ROI software solutions to C level stakeholders,
navigating complex sales cycles, building consensus across multiple
business units and successfully driving sales processes to close *
Manage all strategic and commercial aspects of the relationship, to
make the client successful with all Bazaarvoice products and
service and to nurture and grow the Bazaarvoice relationship *
Identify and build opportunities to grow your business and apply a
strategic, detail-oriented approach * Define Bazaarvoice's account
strategy for success with your assigned portfolio of business *
Partner with internal stakeholders and client to deliver a joint
strategic plan to enable the client to achieve program success *
Ability to navigate and build champions across complex client
organisations, tailoring strategy recommendations based on
identified business needs *
Why join Bazaarvoice?
Customer is key
We see our own success through our customers' outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it's in
We do the right thing when faced with hard choices. Transparency
and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive &
We love what we do, and because we're laser focused on our
Innovation over Imitation
We seek to innovate as we are not content with the status
We embrace agility and experimentation as an advantage.
We bring our whole selves to the mission and find value in
We champion what's best for Bazaarvoice before individuals or
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all
team members and applicants according to their experience, talent,
and qualifications for the job without regard to race, color,
national origin, religion, age, disability, sex (including
pregnancy, gender stereotyping, and marital status), sexual
orientation, gender identity, genetic information, military/veteran
status, or any other category protected by federal, state, or local
law in every location in which the company has facilities.
Bazaarvoice believes that diversity and an inclusive company
culture are key drivers of creativity, innovation and performance.
Furthermore, a diverse workforce and the maintenance of an
atmosphere that welcomes versatile perspectives will enhance our
ability to fulfill our vision of creating the world's smartest
network of consumers, brands, and retailers.
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