IT Helpdesk Support Specialist

Company: Prudent Technologies and Consulting, Inc.
Location: Allen
Posted on: January 15, 2022

Job Description:

Job Title: IT Helpdesk Support Specialist
Location: Allen, TX
Position Type: Contract
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Qualifications
Ability to collaboratively work in a fast paced team environment, with a large customer base.
Must have proven PC support skills with experience in hardware, operating systems, printers, 3rd party software, email, and web technologies.
Possesses a strong knowledge of the Microsoft Windows Office Suite including Excel, Word, Outlook, PowerPoint, Visio, SharePoint, and Project.
Outstanding customer service skills and rapport.

Skills/Experience:
Experience providing desktop end-user support; experience supporting PC setup/configuration, and resolution of all IT Client Services requests, for local and remote employees; Experience providing technical support to end users in support of hardware, software, peripherals, and network infrastructure.

Required:
desktop end-user support, customer focus, proven PC support skills with experience in hardware, operating systems, printers, 3rd party software, email and web technologies

VOIP/Unified Communications is a plus

Keywords: Prudent Technologies and Consulting, Inc., Allen , IT Helpdesk Support Specialist, Other , Allen, Texas