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Surveillance Supervisor Durant Resort Surveillance

Company: Choctaw Nation of Oklahoma
Location: Durant
Posted on: January 16, 2022

Job Description:

Description

Job Purpose or Objective(s): Oversee operations at a site with 1000 or greater EGM units and a minimum of 10 table games and 4 card games. Ensures protection of casino assets, and provides leadership and supervision of Surveillance Associates.

Primary Tasks

  • Oversee the operations of surveillance room activities and assist the Surveillance Manager with equipment issues when required.
  • Monitor surveillance activities to ensure applicable governing standards and organization/departmental procedures are followed.
  • Provide information to assist various internal departments, local, state, and federal authorities in various activities and investigations.
  • Maintain strict confidentiality of all surveillance related activity and consistently demonstrate a positive demeanor and support of leadership directives.
  • Ensure clear, thorough, and concise communication between all three shifts and the Surveillance Manager.
  • Maintain and review daily logs and reports to ensure that information on surveillance activities are kept for future access. Review and prepare reports on suspicious activity observed on site.
  • Review and approve all reports prepared by the operators to ensure accuracy.
  • Promote teamwork with peers and among staff to help ensure the department operates as a team.
  • Address and resolve guest concerns or inquiries.
  • Perform other duties as may be assigned.
    Required Education, Skills And Experience

    MINIMUM
    • High School Diploma or equivalent
    • Knowledge of surveillance and casino department MICS, TICS, SICS and department Policies and Procedures
    • Ability to work with minimum direction and communicate quickly and effectively both orally and in writing
    • Exhibits strong interpersonal skills, and organizational skills
    • Computer literate to include use of Microsoft Word, Microsoft Excel, use of e-mail and Internet
    • Three ye a rs of surveillance experience, or a Casino Associate with one or more years of experience in a leadership or management role
      TARGET
      • High School Diploma or equivalent
      • Knowledge of surveillance and casino department MICS, TICS, SICS and department Policies and Procedures
      • Ability to work with minimum direction and communicate quickly and effectively both orally and in writing
      • Exhibits strong interpersonal skills, and organizational skills
      • Computer literate to include use of Microsoft Word, Microsoft Excel, use of e-mail and Internet
      • Three ye a rs of surveillance experience, or a Casino Associate with one or more years of experience in a leadership or management role
        Job Gaming

        Primary Location OK-Durant

        Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701

        Organization Gaming Commission

        Schedule Regular

        Full-time

        Variable

        Req ID: 22001359

Keywords: Choctaw Nation of Oklahoma, Allen , Surveillance Supervisor Durant Resort Surveillance, Other , Durant, Texas

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