Surveillance Supervisor Durant Resort Surveillance

Company: Choctaw Nation of Oklahoma
Location: Durant
Posted on: January 16, 2022

Job Description:

Description

Job Purpose or Objective(s): Oversee operations at a site with 1000 or greater EGM units and a minimum of 10 table games and 4 card games. Ensures protection of casino assets, and provides leadership and supervision of Surveillance Associates.

Primary Tasks

• Oversee the operations of surveillance room activities and assist the Surveillance Manager with equipment issues when required.
• Monitor surveillance activities to ensure applicable governing standards and organization/departmental procedures are followed.
• Provide information to assist various internal departments, local, state, and federal authorities in various activities and investigations.
• Maintain strict confidentiality of all surveillance related activity and consistently demonstrate a positive demeanor and support of leadership directives.
• Ensure clear, thorough, and concise communication between all three shifts and the Surveillance Manager.
• Maintain and review daily logs and reports to ensure that information on surveillance activities are kept for future access. Review and prepare reports on suspicious activity observed on site.
• Review and approve all reports prepared by the operators to ensure accuracy.
• Promote teamwork with peers and among staff to help ensure the department operates as a team.
• Address and resolve guest concerns or inquiries.
• Perform other duties as may be assigned.
  Required Education, Skills And Experience
  
  MINIMUM
  
  • High School Diploma or equivalent
  • Knowledge of surveillance and casino department MICS, TICS, SICS and department Policies and Procedures
  • Ability to work with minimum direction and communicate quickly and effectively both orally and in writing
  • Exhibits strong interpersonal skills, and organizational skills
  • Computer literate to include use of Microsoft Word, Microsoft Excel, use of e-mail and Internet
  • Three ye a rs of surveillance experience, or a Casino Associate with one or more years of experience in a leadership or management role
    TARGET
    
    • High School Diploma or equivalent
    • Knowledge of surveillance and casino department MICS, TICS, SICS and department Policies and Procedures
    • Ability to work with minimum direction and communicate quickly and effectively both orally and in writing
    • Exhibits strong interpersonal skills, and organizational skills
    • Computer literate to include use of Microsoft Word, Microsoft Excel, use of e-mail and Internet
    • Three ye a rs of surveillance experience, or a Casino Associate with one or more years of experience in a leadership or management role
      Job Gaming
      
      Primary Location OK-Durant
      
      Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701
      
      Organization Gaming Commission
      
      Schedule Regular
      
      Full-time
      
      Variable
      
      Req ID: 22001359

Keywords: Choctaw Nation of Oklahoma, Allen , Surveillance Supervisor Durant Resort Surveillance, Other , Durant, Texas