Relationship Banker I
Company: Simmons Bank
Location: Denison
Posted on: July 31, 2022
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Job Description:
It's fun to work in a company where people truly BELIEVE in what
they're doing!
We're committed to bringing passion and customer focus to the
business.
Excited to grow your career?
We value our talented employees, and whenever possible strive to
help one of our associates grow professionally before recruiting
new talent to our open positions. If you think the open position
you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
As a Relationship Banker (RB), you will be responsible for
building, expanding, and retaining existing client relationships
while providing an exceptional client experience. Relationship
Bankers will provide expert financial solutions to existing and
prospective clients by assessing their financial needs and offering
solutions through bank products and services to help clients
accomplish their current and future financial goals. Relationship
Bankers will be experts in marketing Simmons solutions to our
existing customer base and prospects through daily interactions,
outbound calling efforts, business visits, networking events and
periodic 'At Work' events. Relationship Bankers are expected to
achieve and/or exceed their established individual and branch
goals. They may also assist clients with account service and
maintenance requests, teller transactions, problem resolution, and
other transactional needs. It is expected that Relationship Bankers
are professional and positive Simmons Ambassadors while meeting and
exceeding our client's expectations.
Essential Duties and Responsibilities
* Responsible to share and recommend the banks full scope of
resources with customers, including traditional in branch services,
digital capabilities, and business partner resources
* Ensure that individual goals are met through required levels of
in person and outbound calling activities that provide an
opportunity for us to share valued solutions and recommendations
via a needs-based philosophy
* Perform all functions related to opening and closing accounts
including assisting customers with the appropriate selection of
accounts, performing research of customers' accounts, and complying
with BSA and CIP requirements
* Facilitate consumer loan requests: solicit loan requests;
maintain knowledge of loan policies and procedures; assist with
branch(es)' consumer loan portfolio(s); coach staff(s) to sell and
handle consumer loan requests in an effective manner
* Uncover needs and refer customers to a partner centric team that
works with small business, corporate and institutional partners,
and mortgage and financial advisors
* Maintain a high level of client satisfaction by engaging our
customers and ensuring we are providing an optimal customer
experience
* Ensures all departmental documents and activities are performed
in compliance with applicable laws, regulations, policies and
procedures as applicable to this position, including completion of
required compliance training.
* Process customer requests and transactions in a positive,
accurate and professional manner while engaging in a genuine
conversation to help identify needs and recommend solutions
* Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirement listed
below are representative of the knowledge, skill, and/or ability
required.
Skills
* Ability to read and interpret documents such as procedure manual,
general business correspondence and /or journals or government
regulations
* Ability to effectively motivate and present information in
one-on-one and small group situation, to customers, clients and
other employees in the organization
* Embrace a team centric approach to collectively help our
customers in an ever evolving and fast paced banking
environment
Education and/or Experience
* HS Diploma/GED
* Two years customer-facing and goal-oriented experience
* This position requires registration with the National Mortgage
Licensing System and Registry (NMLS) and/or
* Obtain an NMLS license after employment. Please refer to
(http:/mortgage.nationalwidelicensing.org) for more information
Computer Skills
* MS Office programs
* Understand and utilize social media platforms to help share brand
awareness and obtain market knowledge
Other Qualifications (including physical requirements)
* Occasional travel for meetings, training, bank conversion and
acquisition support (sporadic and minimal overnight and/or out of
town)
* Ability to provide support and guidance at other banking
institutions within the market
Equal Employment Opportunity Information: Simmons First National
Corporation and its subsidiaries are committed to a policy of equal
employment with respect to a person's race, color, religion, sex,
ancestry, sexual orientation, gender identity, national origin,
covered veterans, military status, physical or mental disability or
any other legally protected classifications. Simmons First National
Corporation and its subsidiaries are committed to Affirmative
Action Programs consisting of results-oriented procedures to ensure
equal employment opportunities. These programs require positive
action in lieu of neutral non-discrimination and merit
hiring/performance policies.
Keywords: Simmons Bank, Allen , Relationship Banker I, Other , Denison, Texas
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