Posted on: March 9, 2023
A position filled by a craft Team Member with initiative and demonstrated leadership ability.
In the absence of management, the Crew Chief assumes the duties and responsibilities of the Assistant Manager. The Crew Chief continues working their assigned craft position responsibilities, in addition to the responsibilities listed below.
PURPOSE OF JOB
To assist in directing Team Members in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Team member must be able to communicate verbally in English to Team Members and guests and read English for menus, guest checks, notices, instructions, safety labels, etc.
Team Member must be able to interact with people in a friendly, courteous manner.
EDUCATION AND/OR EXPERIENCE
Prior experience or training is desired, but may not be required.
Ability to read and comprehend instructions, correspondence, and memos. Ability to write guest checks and simple correspondence. Ability to read and speak English well enough to communicate with guests, understand guest checks and instructions.
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions, percents, decimals, discounts and cash counting.
Ability to apply common sense and to understand and carry out detailed and objective written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Team member must be able to memorize food plating and handling procedures outlined in the Standard Operating Procedures.
OTHER SKILLS AND ABILITIES
Team member must be able to remain calm under pressure when dealing with guests, staff or equipment problems.
Successfully complete IHOP training coursework as assigned.
The physical demands described here must be met by Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member regularly is required to use hands and fingers, handle or feel objects, tools or controls; walk, stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The Team Member regularly must lift and/or move up to 10 pounds and occasionally may move up to 100 pounds.
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member occasionally is exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Keywords: IHOP, Allen , Crew Chief, Other , Sherman, Texas
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