Systems Engineering Supervisor
Company: Jack Henry & Associates
Location: Allen
Posted on: May 28, 2023
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Job Description:
Systems Engineering Supervisor
JobID
12790
Position Level
Supervisor
Team
Information Technology
Position Type
Regular
Working Time
Full-Time
Locations
Allen, Texas, Lenexa, Kansas, Monett, Missouri, Remote, Remote,
Springfield, Missouri
Travel Requirements
10%
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally
transforming and empowering community banks and credit unions to
provide enhanced and streamlined user experiences to their
customers and members. Our best-in-class products are just the
start as we lay the groundwork for the future of digital banking
and payments. We hope you'll join us. We can't do it without
you.
The Systems Engineering Supervisor under the guidance of
management, supervises the activities and output of a team of
systems engineers focused on analyzing business and technology
problems to be solved through automation, process, and technology
improvements. Provides oversight and guidance on system automation,
monitoring, configuration, and delivery to improve uptime and
increase efficiency.
This position can be worked at any Jack Henry location or remote
within the US.
What you'll be responsible for:
Coordinates and supervises the work of a team of System Engineers.
May provide technical leadership as appropriate.
Provides input into the planning and leads the development and
implementation of new technologies and solutions in a hybrid cloud
environment.
Provides input into the analysis, acquisition, configuration, and
support of operating systems, databases, and utilities
software.
Participates in the definition and documentation of technical and
business requirements. Participates in the identification,
implementation, and measurement of new solutions to those
requirements.
Performs continuous review of technologies, industry standards and
industry-related developments and makes recommendations to
management relative to the need for further research and associated
changes. Leads in the dissemination of this knowledge to other team
members and peers.
Ensures technology solutions support the needs of the customer
and/or organization.
Coordinates work internally, across other teams, with vendors, and
potentially with customers.
Ensures that all reported issues are tracked and resolved in a
timely manner.
Participates in hiring, firing, objective setting, performance
appraisals, and coaching. May also participate in pay reviews.
May serve as an expert on systems architecture and automation
principals.
May perform other job duties as assigned.
What you'll need to have:
6 years of VMware Horizon experience.
6 years of VMware vSphere 6.x/7.x experience.
Excellent written and verbal communication skills.
Will participate in an on call rotation.
What would be nice for you to have:
Supervises daily activities of staff performing same or similar
tasks.
Responsible for coaching and discipline of staff.
Assists with difficult inquiries or problems and may perform duties
of the actual job along with staff.
Problem-solves and demonstrates advanced knowledge of field.
Performs hiring, firing, objective setting, performance appraisals,
coaching and pay reviews.
Excellent knowledge of the technology industry, systems
engineering, capacity and lifecycle management, and
infrastructure-as-code.
VMware and other system engineering or architecture certifications
and/or an active desire to pursue such certifications a plus.
High-level knowledge of cloud, infrastructure, network, and
software design principals.
Able to oversee the analysis, design, development, and maintenance
of systems solutions. Guides development efforts toward solving
business needs.
Able to apply company policies and procedures to resolve
issues.
Able to meet aggressive deadlines and handle multiple and complex
projects.
Able to coach and mentor employees, providing career and
professional guidance.
If you got this far, we hope you're feeling excited about this
opportunity. Even if you don't feel you meet every single
requirement on this posting, we still encourage you to apply. We're
eager to meet motivated people who align with Jack Henry's mission
and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the
right thing, do whatever it takes, and have fun." We recognize the
value of our associates and believe much of our company's strength
and success depends on their well-being.
We demonstrate our commitment by offering outstandingbenefit
programs (https://jackhenry.avature.net/careers/LifeAtJH) to ensure
the physical, mental & financial wellbeing of our people is always
met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you
it is because our culture is exceptional. We do great things
together. Rising to meet challenges and seeking opportunities is
part of who we are as an organization. Our culture has helped us
stay strong through challenging times and we credit our dedicated
associates for our success. Visit ourCorporate Responsibility
(https://www.jackhenry.com/corporate-responsibility) site to learn
more about our culture and commitment to our people, customers,
community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect,
and protect the uniqueness each of us brings. Innovation flourishes
by including all voices and makes our business-and our
society-stronger. Jack Henry is an equal opportunity employer and
we are committed to providing equal opportunity in all of our
employment practices, including selection, hiring, performance
management, promotion, transfer, compensation, benefits, education,
training, social, and recreational activities to all persons
regardless of race, religious creed, color, national origin,
ancestry, physical disability, mental disability, genetic
information, pregnancy, marital status, sex, gender, gender
identity, gender expression, age, sexual orientation, and military
and veteran status, or any other protected status protected by
local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of
discipline, reprisal, intimidation, or retaliation for good faith
reports or complaints of incidents of discrimination of any kind,
pursuing any discrimination claim, or cooperating in related
investigations.
Requests for full corporate job description may be requested
through the interview process at any time.
MAYINDR3
Keywords: Jack Henry & Associates, Allen , Systems Engineering Supervisor, Other , Allen, Texas
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