Claims Representative
Company: Liberty Mutual Insurance
Location: Plano
Posted on: April 30, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $44500.00 - $81500.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Are you looking for an opportunity to join a claims
team with a fast growing company that has consistently outpaced the
industry in year over year growth? Liberty Mutual has an excellent
claims opportunity available. As a Commercial Insurance Claims
Representative, you will review and process simple and
straightforward Commercial claims within assigned authority limits
consistent with policy and legal requirements. In addition to a
wide range of benefits, as a direct employee, your insurance
education and training are paid by Liberty Mutual. This is a 100%
remote position, but our preference is to fill with someone who is
located near the Plano, TX or Suwanee, GA office. You will be
required to go into office if you reside within 50 miles of a GRS
office twice a month. Responsibilities: Investigates claim using
internal and external resources including speaking with the insured
or other involved parties, analysis of reports, researching past
claim activity, utilizing evaluation tools to make damage and loss
assessments. Extensive and timely direct interaction with
Insured's, Claimants, Agent's and Internal Customers. Determines
policy coverage through analysis of investigation data and policy
terms. Notifies agent and insured of coverage or any issues.
Establishes claim reserve requirements and makes adjustments, as
necessary, during the processing of the claims. Determines and
negotiates settlement amount for damages claimed within assigned
authority limits. Writes simple to moderately complex property
damage estimates or review auto damage estimates. Takes statements
when necessary and works with the Field Appraisal, Subrogation,
Special Investigative Unit (SIU) as appropriate. Maintains accurate
and current claim file/damage documentation and diaries throughout
the life cycle of claim cases to ensure proper tracking and
handling consistent with established guidelines and expectations.
Alerts Unit Leader to the possibility of fraud or subrogation
potential for claims being processed. Qualifications Bachelor's
Degree preferred. High school diploma or equivalent required. 1-2
years of experience. Claims handling skills preferred. Strong
customer service and technology skills. Able to navigate multiple
systems, strong organizational and communication skills. License
may be required in multiple states by state law. About Us At
Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession. Liberty
Mutual has proudly been recognized as a "Great Place to Work" by
Great Place to Work US for the past several years. We were also
selected as one of the "100 Best Places to Work in IT" on IDG's
Insider Pro and Computerworld's 2020 list. For many years running,
we have been named by Forbes as one of America's Best Employers for
Women and one of America's Best Employers for New Graduates as well
as one of America's Best Employers for Diversity. We value your
hard work, integrity and commitment to make things better, and we
put people first by offering you benefits that support your life
and well-being. Liberty Mutual is an equal opportunity employer. We
will not tolerate discrimination on the basis of race, color,
national origin, sex, sexual orientation, gender identity,
religion, age, disability, veteran's status, pregnancy, genetic
information or on any basis prohibited by federal, state or local
law. Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Allen , Claims Representative, Other , Plano, Texas
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