Digital Site Operations Specialist

Company: Cavender's
Location: Dallas
Posted on: February 18, 2026

Job Description:

Job Description Job Description Overview The Digital Site Operations Specialist supports the daily execution, performance, and optimization of Cavender’s digital platforms. This role is responsible for maintaining site accuracy, monitoring functionality, supporting promotions and launches, and ensuring a seamless online customer experience. Reporting to the eCommerce Operations Manager, this role partners closely with Ecommerce, Merchandising, Marketing, IT, and external vendors to support digital initiatives and continuous improvement. This position is ideal for someone who is detail-oriented, analytical, and thrives in a fast-paced retail environment. Duties and Responsibilities · Support the “Cavender’s Culture” and drive our Mission, Vision, and Values. Manage product data, pricing, content updates, and inventory accuracy across eCommerce platforms. Monitor site functionality, identify issues, and coordinate with IT and third-party vendors to resolve bugs, performance issues, and outages. Support promotional launches, campaign execution, and digital merchandising updates. Test and validate new site features and enhancements prior to deployment. Partner with merchandising and marketing teams to ensure timely and accurate product launches and seasonal updates. Support omnichannel programs including BOPIS and store fulfillment processes to ensure a seamless customer journey. Work with product feeds and data integrations to maintain accuracy across systems and external marketplaces. Track and report on site performance metrics, fulfillment trends, and operational KPIs. Assist in documenting workflows and improving digital operational processes. Qualifications and Requirements · Bachelor’s degree in Business, Marketing, Ecommerce, Retail, or related field preferred. · 2–4 years of experience in eCommerce, digital operations, or site merchandising. · Experience working with eCommerce platforms such as Salesforce, Shopify, Magento, or similar platforms. · Strong understanding of digital site operations, product lifecycle management, and online merchandising processes. · Experience with analytics and reporting tools such as Google Analytics, Excel, Looker, Tableau, or similar platforms. · Strong attention to detail with the ability to manage multiple priorities in a deadline-driven environment. · Excellent communication and cross-functional collaboration skills. · Analytical mindset with the ability to identify trends and recommend improvements. · Travel up to 10% as required. Preferred Skills · Apparel, footwear, or retail industry experience. · Experience supporting omnichannel programs such as BOPIS or ship-from-store. · Experience working with data feeds, integrations, or site QA testing. · Comfort presenting insights and recommendations to stakeholders. Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Keywords: Cavender's, Allen , Digital Site Operations Specialist, Retail - All , Dallas, Texas