Patient Services Representative

Company: Aspen Dental
Location: Sherman
Posted on: November 17, 2021

Job Description:

Position Summary Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients. About Aspen Dental-branded practices Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. Responsibilities * Greet and check in patients in a friendly manner. * Collect co-payments and verify insurance coverage. * Schedule and confirm patient appointments. * Prepare new patient charts neatly and accurately. * Various office duties as assigned by Office Manager. * Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. * Collect and post payments and record receipts. * Balance nightly deposits and complete credit card processing. Minimum Education and Experience * High School Diploma or equivalent. * Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred. * Self-motivated with the ability to exceed patient expectations. * Excellent organizational skills to effectively handle multiple tasks. * Flexibility to support change, with varying schedules as necessary. * Possess excellent interpersonal communication skills. * Resume must demonstrate stable employment history.

Keywords: Aspen Dental, Allen , Patient Services Representative, Sales , Sherman, Texas