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Front Desk Agent - Overnight

Company: Delta Hotel by Marriott Dallas Allen
Location: Allen
Posted on: November 22, 2021

Job Description:

Just 30 minutes from downtown Dallas, Marriott Dallas Allen intuitively meets the needs of frequent travelers. Our hotel offers a sophisticated interpretation of the Texas urban landscape reflecting the energy of booming North Dallas, blending rustic design materials with curated art and the latest technology. A remarkable 79,000 square feet of meeting and convention space accommodate gatherings of any size, from an intimate gathering to a conference of 1,000. We are looking for individuals with passion for Service/Hospitality who will be responsible for creating a memorable guest experience.Night Auditor will b alance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.ESSENTIAL JOB FUNCTIONS: - Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. -Run audit reports/journals from the front office system, Point of Service and the computer. - Make corrections and adjustments and handle all computer problems that might occur throughout the shift. -Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. -Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. - Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES:At least 1-2 years of hotel front office experience is required. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Keywords: Delta Hotel by Marriott Dallas Allen, Allen , Front Desk Agent - Overnight, Sales , Allen, Texas

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